AM Service Specialist (4x10's)

Job description

Job responsibilities

• Own the technical performance of additive manufacturing equipment by developing, validating, and implementing maintenance strategies, diagnostic methods, and equipment improvements that maximize part quality, machine…
• Diagnose complex mechanical, electrical, optical, controls, and process-related failures, determine underlying root causes, and develop effective corrective and preventive actions that eliminate recurring issues.
• Apply service expertise to analyze, troubleshoot, optimize, and improve machine performance, reliability, and production capability where standard procedures are insufficient.
• Design, refine, and continuously improve maintenance procedures, calibration methodologies, troubleshooting workflows, and equipment operating standards based on technical analysis and operational data.
• Execute advanced optical, mechanical, and system calibration activities requiring independent technical judgment to maintain demanding precision/process capability requirements.
• Analyze equipment performance trends, failure modes, and production data to identify opportunities for improved reliability, reduced downtime, increased process capability, and lower operating cost.
• Work with and optimize PLC logic, automation interfaces, and equipment configurations to improve system performance and operational robustness.
• Serve as the technical service subject matter expert for assigned additive manufacturing systems, providing guidance to production, manufacturing engineering, quality, and maintenance teams.

Job requirements

• Ability to lawfully access information and technology that is subject to US export controls
• A Bachelor's degree in a technical field or Associates degree in a technical field and equivalent maintenance technician work experience.
• Automation and machine control experience with demonstrated troubleshooting capabilities.
• Mechanical and electrical troubleshooting and repair experience.
• Interest and ability to work hands-on with additive technology: working with the machines, systems, and processes in a factory environment.
• Highly self-motivated and able to prioritize and execute tasks in a fast paced, startup manufacturing environment.
• Strong ability to think and work autonomously when required, and to perform under pressure to logically troubleshoot systems and processes.
• Ability to effectively use a wide variety of hand tools and test equipment.