Automation Reliability & Performance Manager

Job description

Job responsibilities

• Own technical availability for all robotic and automated equipment on site
• Standardize downtime capture, including failure reason codes, stop definitions (including microstops), and structured shift logs from Automation Engineers
• Pareto losses by frequency, duration, and impact; maintain a ranked top-loss list and drive countermeasures to closure, verified with before/after data
• Partner with Automation/Controls, Software, Systems Engineering, Quality, and vendors on fixes, and feed recurring failure modes into the Bright Machines equipment and software roadmap
• Report weekly on availability, MTBF, MTTR, top-loss closure rate, PM completion, parts availability, and data capture completeness; represent technical performance at daily standups and gemba walks
• Lead, hire, and develop a team of Automation Engineers covering 24/7 operations, including scheduling, on-call rotation, and coaching on root cause analysis
• Own maintenance safety for robotic equipment, including LOTO, NFPA 70E, robot cell safety (ISO 10218 / ANSI/RIA R15.06), and verification of safety systems during PM and acceptance
• Build and run a full-spectrum maintenance program (autonomous, preventive, corrective, and predictive), including criticality ranking, PM schedules, calibration, and the CMMS

Job requirements

• Bachelor’s degree in Mechanical, Electrical, or Mechatronics Engineering (or equivalent hands-on experience)
• 7+ years in reliability, maintenance, or automation engineering, including 3+ years leading a technical team in a high-mix robotic or automated environment
• Proven record of improving equipment availability through structured loss analysis, with before/after results
• Experience building or improving downtime data capture, including reason codes, stop definitions, and data quality discipline
• Strong root cause analysis skills (5-Why, fishbone, PFMEA) and working knowledge of OEE loss structures, TPM, and criticality-based maintenance planning
• Hands-on familiarity with automation hardware (servo systems, pneumatics, vision, conveyors, end-of-arm tooling) and the ability to troubleshoot PLC logic and industrial robot controllers
• Solid grounding in maintenance safety, including LOTO, NFPA 70E, and robot cell safety systems
• Experience with a CMMS (SAP PM, Fiix, UpKeep, or equivalent)