Business Operations & Strategy Associate

Job description

Job responsibilities

• Drive Key Initiatives: Lead day-to-day business operations and spearhead strategic projects that do not yet have a permanent home.
• Bridge the Gaps: Identify operational bottlenecks and step in to unblock teams, ensuring cross-functional alignment between engineering, product, and sales.
• Customer and External Success: Support customer deployments (including occasional site visits) and manage relationships with vendors and external partners.
• Operational Rigor: Handle a diverse mix of analytical tasks, contract reviews, and resource planning to support executive decision-making.
• Execute at Scale: Manage the vital work of a fast-growing startup, from vendor negotiations to high-level prioritization.

Job requirements

• 2+ years of experience in Investment Banking (required), ideally followed by 2+ years in BizOps, Chief of Staff, or a similar high-growth startup role (preferred).
• High Agency: You do not wait for a playbook. You are comfortable jumping into unfamiliar problems and figuring them out from first principles.
• Execution-First: You prefer "doing" over "observing." You are highly organized, detail-oriented, and possess a relentless sense of follow-through.
• Strategic Communicator: You can distill complex problems into actionable plans and communicate effectively with everyone from site managers to the Board.
• Generalist Mindset: You enjoy the variety of working across multiple business units and prioritize solving the company's biggest needs over narrow specialization.