Clinical Specialist- Chicago, IL

Job description

Job responsibilities

• Deliver product training and clinical education to surgeons, staff, and new users
• Support live procedures to ensure optimal OR workflow, setup, and troubleshooting across assigned accounts
• Provide in-service and field support, including installations and software updates
• Execute procedural scheduling and efficiency improvements to maximize case coverage
• Partner with Sales to identify opportunities for utilization growth and account retention
• Collaborate with team members to drive program efficiency and ensure regulatory compliance
• Support marketing and training events, including physical setup and presentations
• Gather and relay customer insights to Marketing and R&D to inform product and program enhancements

Job requirements

• Bachelor’s degree or equivalent experience
• 2-4 years clinical experience preferred
• Strong interest in medical devices and robotics
• As a condition of employment, you must achieve clinical proficiency such that you can cover a case independently within 60 days post-graduation of our internal sales training program, Aqua Academy.
• Strong communicator and engaging educator with excellent presentation skills
• Collaborative team player with a commercially aligned, customer-focused mindset
• Ability to influence surgeon adoption and drive procedural growth
• Hands-on, adaptable, and willing to execute tactically in the field