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Zipline

Robot type
Drone
Location
South San FranciscoCaliforniaUSA
Job type
Business Operations
Posted
Sep 2, 2026
Internship

Commercial Marketplace Strategy and Operations Intern (Spring 2027)

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Evaluate and build the playbook for marketplace levers such as pricing, promotions, partner prioritization, pricing, promotions, budget allocation, demand shaping, and customer-experience protection.
  • Analyze site and cohort performance to identify where to prioritize sales resources, marketing actions, product rollouts, operational playbooks, or other growth programs.
  • Build and maintain recurring reports and dashboards, partnering with Analytics as needed to improve visibility into site, cohort, and metro performance.
  • Support daily and weekly site-level performance readouts across marketplace health, growth, efficiency, utilization, fulfillment, customer outcomes, and profitability.
  • Monitor aircraft availability, fulfillment throughput, throttling, and operational constraints; surface risks that could affect growth plans or customer experience.
  • Partner with Commercial, Operations, Marketing, Product, Finance, and Utilization to turn insights into action, measure results, and scale what works.

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