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Dematic

Robot type
Warehouse and Logistics
Location
Grand RapidsMichiganUSA
Job type
Customer Success
Posted
May 20, 2026
Salary
$84,750–$124,300 a year
Full-time

Customer Data Steward

Job description

Learn More Here: https://www.dematic.com/en-us/about/careers/what-we-offer

Dematic provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Job responsibilities

  • Implement and enforce customer data governance policies and standards across regional/local entities.
  • Support the Data Object Owner in defining governance rules and harmonization initiatives.
  • Define and monitor customer data quality rules; conduct regular audits and cleansing.
  • Support the Data Quality Manager in analyzing issues and driving improvements.
  • Support creation, updates, and corrections of customer master data.
  • Ensure proper classification, hierarchy, and consistency in customer records.
  • Manage MDG-related support requests, align with application engineers, and support business-side resolution.
  • Provide access support and onboarding for customer data tools.

Job requirements

  • Bachelor’s degree in Business, Information Systems, or related field.
  • Experience managing customer data within ERP (preferably SAP) and MDG environments.
  • Strong data quality and governance knowledge.
  • Ability to prioritize and project manage important deliverables for the role in a matrix environment
  • Excellent communication and analytical skills in cross-functional settings.
  • Ability to work across time zones with international teams.
  • Willingness to travel up to 10%.
Apply on Dematic websiteSave

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