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Orchard Robotics

Robot type
Agriculture
Location
Santa RosaCaliforniaUSA
Job type
Customer Success
Posted
Mar 12, 2026
Salary
$105,000–$145,000 a year
Full-time

Customer Success Manager

Job description

At Orchard, we’re securing America’s food supply by building the AI Farmer that automates our nation’s farms. We are the industry leader, growing rapidly, and backed by more than $25 million from leading investors, including Quiet Capital, Shine Capital, and General Catalyst.

Every year, hundreds of billions of dollars in crop value are lost because critical farming decisions are made using incomplete and imprecise data. We’re building the technology to change that.

Our AI-powered camera systems mount to tractors and scan millions of trees, vines, and plants, capturing precise data on yield estimates, fruit size, crop health, disease, and more.

Today, Orchard’s technology is trusted by some…

Job responsibilities

  • Hybrid role where you'll spend time working from home, and involves frequent travel to our customer farms (mainly based throughout CA and WA)
  • Comprehensive Health, Vision, and Dental insurance, and we cover 100% of the premium
  • We move fast, and sometimes this means staying late or working weekends
  • Our team is close-knit & highly driven, and while you will report to our Director of Customer Success, you’ll work directly with our CEO and entire team
  • We’re deeply motivated by the impact we’re making – every new system deployed means much less food that goes to waste, and many more people who are fed.
  • You'll take on a pioneering role in the customer success function of a fast-growing startup having a real impact on American agriculture.
  • Have significant ownership over our customer support – talking with our customers on a daily basis, hearing out issues and solving problems.
  • Own our new farm onboarding, deployment, and implementation, making sure our technology seamlessly integrates with new customers.
Apply on Orchard Robotics websiteSave

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