Deployment & Support Engineer

Job description

Job responsibilities

• Robot Deployment & Installation Lead and execute new robotic system deployments at customer sites.
• Prepare for deployments by reviewing site requirements, technical documentation, and project plans.
• Install, configure, and commission robotic systems and associated equipment.
• Perform system testing, validation, and troubleshooting to ensure successful operation.
• Coordinate with customers and internal teams to ensure deployment readiness.
• Train customer personnel on basic system operation, maintenance, and troubleshooting.
• Document deployment activities, system configurations, and outstanding issues.
• Ensure deployments are completed safely, efficiently, and according to established procedures.

Job requirements

• Experience in robotics, automation, mechatronics, electrical engineering, mechanical engineering, computer engineering, or a related technical field.
• Hands-on experience with the installation, troubleshooting, or maintenance of complex technical systems.
• Strong problem-solving and analytical skills.
• Ability to read and interpret technical documentation, wiring diagrams, and system specifications.
• Familiarity with computers, networking, software configuration, and technical troubleshooting.
• Strong communication and customer service skills.
• Ability to work independently and manage competing priorities.
• Willingness to travel to customer sites as required.