Deployment Engineering Intern

Job description

Job responsibilities

• Triage incoming field issues alongside deployment engineers. Reproduce problems, gather logs and context, and build a playbook for pilots to reference for common issues.
• Test software and hardware changes and gather feedback from pilot team to create robust SOP and technical systems.
• Build and maintain a system that keeps technical documentation and training up to date as software and hardware change.
• Develop curriculum that strengthens pilots' troubleshooting skills, and help coaches teach it efficiently.
• Shadow deployment engineers on bug triage, issue tracking, and testing, and turn what you learn into better documentation.
• Collect feedback from pilots and coaches and communicate gaps clearly to engineering.

Job requirements

• Currently pursuing a Bachelor's in Electrical, Computer, or Robotics Engineering, Computer Science, or a related field.
• Minimum 10 weeks internship, starting January 2027.
• Excellent problem solving and debugging skills.
• Strong technical writing skills and the ability to explain complex concepts simply.
• Comfortable learning new systems quickly and working hands-on with hardware.
• Organized and self-directed, with good judgment in a fast-paced environment.
• Clear communicator who works well with pilots, coaches, and engineers.
• Experience creating tutorials, training materials, or teaching (TA, tutoring, mentoring).