Deployment Operations Manager

Job description

Job responsibilities

• 1) Deployment Operations: You own the logistics and execution of customer onboarding. From detailed planning of robot delivery to site-mapping and final handoff, you ensure that every customer pilot is a flawless…
• 2) Test Facility Management: Manage the intake of customer equipment and pallets, setting up physical workflows that mirror site environments.
• 3) Fleet Tracking & Reliability: You are the source of truth for how our robots are actually performing. You will track and report on fleet health, software reliability, and hardware MTBF.

Job requirements

• The "Killer" Mentality : You understand the stakes of our 2026 scale-up. You are willing to put in the work, travel to customer sites (~20%), and do whatever it takes to ensure the fleet never stops moving.
• Hardcore & Infectious Energy : You are a high-intensity individual who wants to raise the bar for everyone around you.
• Metrics-Obsessed : You are here to level up our operations. You understand that better data and tracking lead to better high-level company decisions.
• Low Ego & Hands-On : No job is beneath you. Whether it’s picking up a wrench to fix a joint, unboxing a heavy pallet, or cleaning up a spill caused by a robot, you are ready to get your hands dirty to unblock the…
• Self-Managed & Proactive : You don’t need a task list to be effective. You are someone who sees what needs to happen, develops a plan, and proposes it to the team rather than waiting to be assigned every task.