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Zone 5 Technologies

Robot type
Drone · Defense
Location
Fort WorthTexasUSA
Job type
Customer Success
Posted
Jul 14, 2026
Full-time

Desktop Support Specialist II

Job description

At Zone 5 Technologies, we're redefining what's possible in unmanned aircraft systems. Our team of engineers and innovators is developing cutting-edge autonomous solutions that push the boundaries of UAS technology - solving complex challenges that matter.

We're building the future of UAS capabilities, and we're looking for exceptional talent to join us. If you're driven by hard problems, energized by rapid innovation, and ready to make an impact on next-generation flight systems, you belong here.

We are seeking a motivated and detail-oriented IT Desktop Support Specialist to join our Fort Worth team.

Job responsibilities

  • Provide desktop and server support for Windows systems (installation, configuration, troubleshooting, and maintenance).
  • Assist users with software and hardware issues in both Linux and Windows environments.
  • Perform routine system maintenance and updates across supported platforms.
  • Monitor system performance and respond to alerts or issues as needed.
  • Support end-user accounts, permissions, and access rights in accordance with best practices.
  • Maintain documentation of procedures, configurations, and system changes.
  • Collaborate with IT team members on infrastructure improvements and automation projects.
  • Participate in system upgrades and deployment of new technologies.

Job requirements

  • Recent graduate with a degree in Computer Science, Information Technology, or a related field, or 3–5 years of experience in IT support roles.
  • Basic to intermediate understanding of Windows desktop and server environments is a plus .
  • Familiarity with networking fundamentals (TCP/IP, DNS, DHCP).
  • Good problem-solving skills and a proactive attitude.
  • Strong communication and customer service skills.
  • Ability to work independently and as part of a team.
  • Experience with scripting languages (e.g., Bash, Python).
  • Exposure to virtualization platforms (e.g., VMware, VirtualBox, KVM).
Apply on Zone 5 Technologies websiteSave

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