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Waymo

Robot type
Autonomous Vehicle
Location
TempeArizonaUSA
Job type
Business Operations
Posted
May 11, 2026
Salary
$285,000–$352,000 a year
Full-time

Director, Global Operations Control

Job description

In this hybrid role, you will report to our Senior Director, Global Operations Center.

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases.

Waymo Operations exists to deliver the Waymo Driver to the world.

Job responsibilities

  • Command Network Oversight: Serve as the on-shift operational authority for Waymo’s network, maintaining end-to-end situational awareness across all live markets.
  • Direct System Disruptions: Exercise operational control during incidents, disruptions, and safety-critical events, making timely decisions to stabilize and recover service.
  • Synchronize Regional Strategy: Partner closely with Regional Market Leads, ensuring alignment between network-level priorities and market-level realities, representing local impacts, risks, and constraints in…
  • Bridge Technical Workstreams: Serve as the central operational interface during incidents and periods of elevated risk.
  • Optimize Global-Local Balance: Apply a network-first mindset while balancing local conditions and regulatory considerations to maintain compliance and performance.
  • Lead Crisis Communications: Communicate with clarity, authority, and a calm demeanor during high-pressure situations to maintain organizational confidence.
  • Enforce Operational Governance: Ensure consistent application of operational standards, escalation protocols, and decision frameworks across the fleet.
  • Drive Resilience and Evolution: Support post-event analysis and contribute to the continuous improvement of network operations and systemic recovery.

Job requirements

  • 8+ years in senior operational leadership.
  • Experience directing real-time network operations and safety-critical decisions in high-pressure, 24/7 environments.
  • Experience leading cross-functional event response with clear structure, decision discipline, and communication.
  • Ability to synthesize live signals to maintain situational awareness across all global markets.
  • Ability to align network priorities with regional market realities and technical engineering constraints.
  • Experience in managing executive escalations to provide immediate actionable guidance.
  • Ability to manage network resilience by identifying emerging risks and applying data-driven insights.
Apply on Waymo websiteSave

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