Director, Site Reliability Engineering

Job description

Job responsibilities

• Build and lead the Site Reliability Engineering organization, including hiring, coaching, performance management, succession planning, and development of managers and senior technical leaders.
• Own the reliability strategy for CorpTech Platform's production portfolio, translating operational risk and business criticality into a sequenced roadmap of engineering and infrastructure investments.
• Establish shared accountability between SRE and software engineering through clear service ownership, SLOs, production-readiness standards, on-call expectations, and escalation mechanisms.
• Set direction for observability, deployment safety, incident management, capacity planning, resilience, and disaster recovery across business-critical systems and shared infrastructure.
• Partner with engineering, product, security, and business operations leaders to make informed trade-offs between delivery speed, reliability, cost, and long-term platform health.
• Lead the organizational response to critical incidents, ensure communication and decision-making remain effective under pressure, and hold teams accountable for durable post-incident improvements.
• Reduce recurring incidents and operational toil by turning cross-system failure patterns into platform capabilities, automation, architectural changes, and clearer ownership boundaries.
• Define meaningful reliability measures and operating reviews that expose systemic risk, guide investment decisions, and demonstrate progress without incentivizing superficial compliance.

Job requirements

• 12+ years of experience in site reliability engineering, production engineering, infrastructure engineering, software engineering, or a closely related discipline, including significant experience leading engineering…
• Demonstrated success leading an SRE, infrastructure, or production engineering organization accountable for a diverse portfolio of business-critical systems at meaningful scale.
• Strong people leadership skills, including hiring, coaching, performance management, organizational design, and development of managers and senior individual contributors.
• Deep technical fluency across distributed systems, cloud infrastructure, container orchestration, networking, storage, observability, deployment systems, and the failure modes of each layer.
• Experience establishing SLOs, production-readiness standards, incident management systems, on-call practices, and operational maturity mechanisms across multiple engineering teams.
• Track record of improving reliability through systemic engineering investments and shared accountability with software engineering rather than relying on reactive support or manual controls.
• Demonstrated ability to assess operational and business risk, prioritize investments across competing needs, and lead effectively through complex production incidents.
• Excellent written and verbal communication skills, with the ability to influence senior engineers, executive leadership, and cross-functional partners.