Skip to content
Bots n' Beans
Sign in

Jobs

Waymo

Robot type
Autonomous Vehicle
Location
TempeArizonaUSA
Job type
Product
Posted
Jul 1, 2026
Salary
$159,000–$196,000 a year
Full-time

Emergency Management Program Manager

Job description

In this hybrid role, you will report to the Head of Event Response.

Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes. The Waymo Driver powers Waymo’s fully autonomous ride-hail service and can also be applied to a range of vehicle platforms and product use cases.

Waymo Operations exists to deliver the Waymo Driver to the world. We are a global team building and scaling the world's first and leading…

Job responsibilities

  • Own the end-to-end operational control, training, SOP development, and growth of the Emergency Response Team, including supporting the Escalation Manager Ops On-Call program both domestically and internationally.
  • Improve real-time workflows for critical field events, integrate emergency protocols with Business Continuity Plans, and develop and implement strategies to optimize bandwidth during a market crisis.
  • Develop and maintain Emergency Action Plans, build, publish, and audit site-specific procedures and ensure all facilities have the required readiness equipment, redundancy, and tooling.
  • Serve as the primary liaison for Public Safety Answering Points including establishing specialized communication lines for planned and unplanned events
  • Coordinate the planning and mitigation for natural disasters, severe weather, and geopolitical risks, while driving continuous improvement leveraging tabletop exercises, full-scale drills, and post-event After-Action…
  • Continuously optimize paging, handoff processes, and crisis-throttling tools (such as suppressing or market-allocating incoming requests) to maximize agent bandwidth and prioritize events causing significant community…

Job requirements

  • 8+ years in operations, program management, emergency and disaster planning
  • 3+ years experience building, scaling, or managing global on-call programs, Business Continuity Planning, escalation pathways, or large-scale Emergency Response Teams
  • Bachelor’s degree in Emergency Management, Homeland Security, Public Policy, Operations Management, or a related field (or equivalent practical experience)
  • Deep knowledge of developing, publishing, and maintaining site-specific Emergency Action Plans and seamlessly integrating them into broader Business Continuity Plans
  • A proven track record of scaling emergency response teams, on-call programs, and escalation management frameworks across multiple domestic and international regions
  • Experience managing emergency response, incident management, or physical safety operations within a tech company, ride-sharing platform, autonomous vehicle (AV) company, or large logistics/fleet network
Apply on Waymo websiteSave

Similar jobs