Factory Services Supervisor

Job description

Job responsibilities

• Technical Services Leadership: Oversee all shared technical services including machining, hydrostatic testing, tooling fabrication, 3D printing, and future capabilities such as calibration.
• Scheduling and Resource Allocation: Design, implement, and own the scheduling methodology for shared technical resources.
• Cross-Business Line Coordination: Serve as the primary point of coordination between production business lines and shared technical services.
• Team Development: Supervise and develop technical services staff, including machinists, test technicians, and tooling specialists. Set priorities, assign work, and build a culture of responsiveness and accountability.
• Process Buildout: Establish standard operating procedures, work request intake processes, and performance metrics for all shared technical services.
• Capacity Planning: Monitor utilization and throughput across all shared resources. Forecast future demand as new programs come online and recommend staffing, equipment, or facility investments needed to stay ahead of…
• Communication and Reporting: Provide regular status updates to the Factory Manager and site leadership on shared resource utilization, scheduling performance, and any risks to production timelines.

Job requirements

• 5+ years of experience in a manufacturing or production environment with exposure to technical support services (machining, testing, tooling, or similar)
• 2+ years of experience in a supervisory or coordination role managing shared resources or cross-functional support teams
• Demonstrated ability to build and manage scheduling or resource allocation processes in a multi-program or multi-customer environment
• Strong communication and interpersonal skills with a track record of working across organizational boundaries and managing competing priorities
• Experience standing up or significantly improving operational processes in a scaling environment
• Eligible to obtain and maintain an active U.S. Secret security clearance
• Experience in a defense, aerospace, or government-contract manufacturing environment
• Familiarity with machining operations (CNC, manual), hydrostatic or pressure testing, and rapid prototyping/3D printing