Field Development Test Associate

Job description

Job responsibilities

• Execute field testing activities for autonomous delivery robots by following established test plans, procedures, and operational guidelines.
• Deploy, monitor, recover, and operate robots in real-world environments while ensuring safe and reliable operation.
• Perform commercial deliveries and represent Serve professionally when interacting with merchants, customers, and members of the public.
• Identify, document, and reproduce software, hardware, and operational issues, providing clear information to support engineering investigations.
• Collect test data, observations, and operational feedback to support product development and continuous improvement efforts.
• Troubleshoot basic software and hardware issues in the field and escalate complex problems to engineering teams as appropriate.
• Prepare robots for testing and deployment by performing routine inspections, charging, cleaning, and basic maintenance activities.
• Follow established safety procedures, operational protocols, and testing standards during all field activities.

Job requirements

• High school diploma or equivalent required; Associate's or Bachelor's degree in Engineering, Robotics, Computer Science, or a related technical field preferred.
• Interest in robotics, autonomous systems, field operations, logistics, quality assurance, or related technical disciplines.
• Strong attention to detail and ability to accurately follow test procedures and document results.
• Strong analytical and problem-solving skills.
• Ability to work independently while following established processes and safety procedures.
• Comfortable working outdoors and walking or biking several miles during a shift.
• Ability to lift and move equipment consistent with the physical demands of the role.
• Valid U.S. driver's license with a satisfactory driving record.