- Robot type
- Construction
- Location
- AustinTexasUSA
- Job type
- Customer Success
- Posted
- Jul 23, 2026
Full-time
Field Engineering Technician II
Job description
ICON is looking for a Field Engineering Technician II to support the commissioning, maintenance, and troubleshooting of Titan 3D printing systems in the field. You will work alongside senior technicians to resolve electrical, mechanical, and software issues, execute preventive maintenance, and develop the hands-on skills needed to operate independently on active construction sites. Expect travel, outdoor environments, and a steep learning curve with real ownership from day one.
Job responsibilities
- Connect and disconnect electrical, pneumatic, and network cabling to facilitate printer mobility with minimal supervision.
- Independently troubleshoot and resolve electrical, mechanical, and software issues on the printers and related systems.
- Update ticketing system with accurate documentation of troubleshooting steps, replacements, and maintenance performed.
- Build strong relationships with Print Operators to ensure smooth project execution and determine root causes of recurring issues.
- Lead the coordination of complex tasks while ensuring team safety and efficiency.
- Perform preventive maintenance and routine inspections to reduce downtime and maintain printer performance.
- Regularly monitor printer data to identify potential issues and proactively address them.
Job requirements
- 1+ year(s) years as a Field Technician or equivalent experience in a technical, hands-on role.
- Certifications: OSHA 10, CPR, heavy equipment (all provided by ICON).
- Ability to read wiring diagrams and terminate cables (e.g., camlock power, EtherCAT cables).
- Strong communication and documentation skills.
- Able to foresee potential issues and guide others in mitigating them.
- High Level: Can plan ahead and mitigate issues before they occur. Ex: Directing/ helping others through a troubleshooting / issue prevention scenario.
- Ability to prioritize, adapt, and work under pressure in dynamic, fast-paced environments.
- Proficiency in English, both spoken and written.