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Amazon Prime Air

Robot type
Drone
Location
Stone MountainGeorgiaUSA
Job type
Customer Success
Posted
Aug 10, 2026
Full-time

Field Service Engineer, PSO, Amazon Prime Air

Job description

Here at Amazon, we embrace our differences. We are committed to furthering our culture of diversity and inclusion of our teams within the organization. How do you get items to customers quickly, cost-effectively, and—most importantly—safely, in less than an hour? And how do you do it in a way that can scale? Our teams of hundreds of scientists, engineers, aerospace professionals, and futurists have been working hard to do just that! We are delivering to customers and are excited for what’s to come.

Amazon Prime Air (PA) is seeking a Product Support Organization (PSO) Field Service Engineer to assist in troubleshooting and diagnosis of day to day problems within our ultra-fast drone delivery…

Job requirements

  • Bachelor's degree in Mechanical Engineering, Aerospace Engineering, Manufacturing Engineering, or an equivalent field
  • 3+ years of technical troubleshooting or similar experience
  • Experience in project management
  • Use of engineering project management software such as JIRA, Confluence, or other Agile tools
  • 2+ years experience in technical troubleshooting of electromechanical, aerospace, robotics, or automotive systems.
  • Experience working in or supporting an operational environment.
  • Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
  • Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including…
Apply on Amazon Prime Air websiteSave

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