Field Service Representative Instructor II

Job description

Job responsibilities

• Operates, instructs, and evaluates on Unmanned Air Systems (UAS) in the field
• Performs and oversees flight demonstrations in Support of AV product line & Business Development
• Coordinates directly with all agencies and customers, internal & external, to plan and coordinate personnel/equipment in support of Flight Demo Events
• As required, provides customer on-site software/hardware upgrades & repairs, refresher training, assists with new equipment deliveries/inventory and conducts periodic customer site visits to assess customer mission…
• Represents AV’s products and services as a subject matter expert, attending periodic DOD & International UAS user meetings at conferences, exhibitions and symposiums
• Works with customers to understand CONOPS and shape how AV’s products provide solutions to customers
• Assists BD in capturing new business leads and follow-on orders
• Ensures all system flight and ground operations follow established procedures and are conducted safely

Job requirements

• High School diploma or GED equivalent is required
• Minimum of 6+ years of relevant experience or equivalent combination of experience and education
• Prior military experience or equivalent training experience in an aircraft / aerospace manufacturing firm
• Demonstrated understanding of military tactics, operations, GPS and Navigation utilizing map and compass
• Experienced interpreting a variety of instructions furnished in written, oral, diagram, blueprint or sketches
• Demonstrated basic computer skills and proficiency with office software and productivity tools
• Demonstrated working knowledge of Microsoft Office Suite (Word, Access, PowerPoint, Excel)
• Clean driving record required in order to drive company vehicles