- Robot type
- Industrial Automation
- Location
- LouisvilleColoradoUSA
- Job type
- Customer Success
- Posted
- Sep 8, 2026
- Salary
- $38–$45 an hour
Full-time
Field Service Technician
Job description
Headquartered in Louisville, Colorado, the Denver Post and BuiltIn Colorado have recognized AMP as one of the state's top workplaces. AMP has operations and career opportunities outside of Atlanta, Cleveland, Portsmouth, Virginia, and Europe. We’re fostering an environment where passionate individuals can grow and create impact. We seek unconventional thinkers to join our mission to enable a world without waste; at AMP, your contributions have meaning and can spur change.
In a nutshell, you will be the first touch point for AMP customers who have questions about their AMP products or require other field service tasks related to AMP owned facilities.
AMP is applying AI-powered sortation at…
Job responsibilities
- Provide best in class remote and onsite customer support and equipment repairs.
- Work beyond fixing problems, ensure customers are getting the maximum value out of their assets.
- Autonomously own your specific portfolio of customer's performance.
- Act as a point of contact for customers, understanding customer needs, and resolving customer issues in a timely manner.
- Train customers on how to perform common repair work, complete required maintenance, and self-diagnose or resolve system issues.
- Complete trip reports and site visit summaries.
- Create, consolidate, and maintain AMP service documentation
- Track work hours via AMP systems to ensure accurate billable hours.
Job requirements
- Minimum 3-5 years hands-on field service experience servicing equipment at customer locations as well as remotely.
- Experience effectively communicating with multiple levels and skill sets within an organization.
- A strong technical hardware or field engineer/technician background (practical experience preferred but not exclusionary).
- Experience with industrial controls (valves, sensors, actuators, control systems).
- Ability to travel on a moments notice to service customers at their locations.
- Comfortable working in the field at a customer site and in an office environment.
- Highly proficient with common field tools (tap/die, impact drills, grinders, multi-meter, etc.).
- Imaginative and open mind for problem solving.