- Robot type
- Marine and Space · Defense
- Location
- USA
- Job type
- Software
- Posted
- Sep 22, 2026
- Salary
- $200,000–$220,000 a year
Full-time
Head of Cloud Operations
Job description
Havoc is a leader in all-domain collaborative autonomy. Its software-defined hardware approach powers military and commercial-grade autonomous systems across sea, air, and land to sense, decide, and act together in complex and contested environments. Havoc connects assets, enabling them to share information, adapt in real time, and continue operating even when communications are disrupted or denied. Havoc optimizes mission performance and minimizes human risk. Havoc was founded in 2024 and headquartered in Providence, Rhode Island. Learn more at Havoc: All-Domain Collaborative Autonomy .
Job responsibilities
- Established an enforced, practical change and release management process that engineering teams consistently follow.
- Ensured every production change is traceable to the appropriate approval, deployment record, and rollback decision.
- Created a consistent incident management framework with clear severity levels, ownership, command structures, escalation paths, and communication standards.
- Established effective post-incident practices with remediation actions tracked through completion.
- Improved the health and effectiveness of SRE, DevOps, on-call, and reliability practices.
- Created an automated and trustworthy record of what is deployed across authorized environments.
- Kept deployment records synchronized with the ISSO’s inventory and maintained audit-ready operational evidence.
- Established effective tracking and execution against POA&M remediation commitments.
Job requirements
- 8+ years of relevant experience across change management, release management, incident management, technical program management, service management, SRE, DevOps, platform engineering, or related disciplines.
- Demonstrated experience leading or managing SRE, DevOps, or Platform Engineering teams, including hiring, coaching, and performance management.
- Strong understanding of modern cloud operations, software delivery, infrastructure automation, and production reliability.
- Experience establishing and operating change, release, and incident management processes in complex technical environments.
- Proven ability to coordinate complex initiatives across engineering teams and stakeholders you do not directly manage.
- Technical fluency sufficient to evaluate and challenge engineering impact assessments, deployment strategies, rollback plans, and root-cause analyses.
- Ability to remain calm, decisive, and directive during active incidents and make sound decisions under pressure.
- Strong written communication skills, particularly for incident communications, post-incident reports, operational documentation, and executive updates.