Integration Operations Coordinator

Job description

Job responsibilities

• Schedule Creation & Master Timelines: Develop, monitor, and update baseline timetables, milestones, critical paths, and task sequences across complex customer integration projects using tools (Smartsheet, Cetinia, etc.).
• Strategic Staffing & Leadership Alignment: Partner closely with Customer Solution & Integration Leads to analyze upcoming customer integration pipelines, understand staffing needs, including assignment details and…
• Capability-Based Resource Allocation: Partner with Customer Solution & Integration Leads to make thoughtful staffing decisions matching Field Application Engineers (FAEs) and Integration Project Managers (IPMs) to…
• Workload Readiness & Assignment Diversity: Oversee operational readiness and integration team assignments across field teams, continuously monitoring active and historical assignments to help ensure FAEs and IPMs gain…
• Manufacturing Lead-Time & Hardware Integration: Interface directly with manufacturing and supply chain teams to track lead times, hardware availability, and finished goods inventory;
• Portfolio Tooling, Dashboards & Analytics: Build, maintain, and optimize portfolio-level dashboards tracking project metadata, engagement types, engineer utilization, bench capacity, and critical path risks to drive…
• Resource Load Balancing & Capacity Forecasting: Monitor team workload, analyze historical data, and build forward-looking capacity models to balance resource loads and forecast future staffing needs.
• Cross-Functional Interfacing: Finance: Track project burn rates, integration portfolio finances, and milestone billings.

Job requirements

• 5+ years of experience in project scheduling, resource allocation, program operations, or professional services operations.
• Demonstrated hands-on expertise with project scheduling tools
• Proven track record of building operational dashboards and reporting suites
• Direct experience managing complex scheduling dependencies involving hardware lead times, resource capabilities, and cross-functional handoffs.