Mailroom Specialist

Job description

Job responsibilities

• Mail & Package Intake: Unload courier delivery service and interoffice delivery trucks. Receive, inspect, log, sort, and process all incoming non-production mail, parcels, and freight deliveries from major carriers…
• Campus Distribution: Accurately deliver packages, mail, and office supplies to designated drop zones, departments, and individual team members across multiple buildings.
• Outbound Shipping: Assist employees with outgoing mail, including proper packing, labeling, weighing, carrier selection, and customs documentation.
• Inventory & Supplies: Maintain an organized, secure, and fully stocked mailroom; track supply levels (boxes, tape, bubble wrap, labels) and reorder materials proactively.
• Internal Communication: Notify recipients of high-priority, fragile, or time-sensitive deliveries via Slack, email, or ticketing systems (e.g., Jira).
• Facilities & Security Collaboration: Partner with the broader Workplace and Security teams to track desk moves and maintain secure mail handling protocols, and ensure optimal operational efficiency and provide input on…

Job requirements

• Relevant Background: 2–3+ years of experience in shipping & receiving, mailroom operations, corporate facilities, warehouse logistics, or a fast-paced manufacturing / R&D environment.
• Systems & Software: Working knowledge of modern logistics and office tools, including:
• Carrier shipping platforms ( FedEx Ship Manager, UPS WorldShip, DHL ).
• Inventory/ERP management systems ( Oracle ).
• Slack, JIRA, and general computer/tablet hardware.
• Data Accuracy: Strong data entry experience with high attention to detail and accuracy when logging and tracking inventory.
• Equipment Certification: Current forklift certification strongly preferred; willingness and ability to complete onsite certification training upon hire if not currently certified.
• Communication & Customer Service: Excellent written and verbal English communication skills; strong interpersonal and customer-facing skills with a service-oriented mindset.