- Robot type
- Marine and Space · Defense
- Location
- FranklinLouisianaUSA
- Job type
- Manufacturing
- Posted
- May 6, 2026
Full-time
Manufacturing Systems Engineering Technician
Job description
Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.
Saronic Technologies is seeking a Manufacturing Systems Engineering Technician to provide hands-on technical support across our manufacturing environment. This role sits at the intersection of IT and production, ensuring that critical systems—such as Zebra printers, barcode scanners, production workstations, and manufacturing applications—operate reliably and efficiently.
Job responsibilities
- Provide frontline and escalated support for manufacturing systems and operational technology, including Zebra printers (ZPL configuration and troubleshooting), barcode scanners, production-floor workstations and…
- Troubleshoot and resolve hardware, software, application, and network issues impacting production, with urgency and precision to minimize downtime.
- Act as a primary responder for manufacturing system incidents and coordinate cross-functional resolution efforts when necessary.
- Support data-related tasks and production workflows, including basic query troubleshooting (SQL, Splunk; Python is a plus).
Job requirements
- Associate’s or Bachelor’s degree in Information Technology, Computer Science, or related field (or equivalent experience).
- 3+ years of experience in technical support, IT/OT, or a similar role.
- Proficiency in troubleshooting hardware, software, and networking issues.
- Excellent communication and customer service skills, with the ability to explain technical issues to non-technical users.
- Strong problem-solving mindset, attention to detail, and ability to prioritize tasks effectively.
- Experience with manufacturing systems (MES, PLCs, SCADA).
- Experience with industrial label printers (Zebra, ZPL, BarTender, etc.).
- Experience supporting production environments or shop-floor systems.