- Robot type
- Drone · Defense
- Location
- HerndonVirginiaUSA
- Job type
- Hardware
- Posted
- Aug 17, 2026
- Salary
- $129,000–$161,000 a year
Full-time
Mission Operations Engineer, Connected Warfare
Job description
The Connected Warfare division builds systems to support global command and control missions. We create joint, time sensitive, multi domain, ubiquitous, connected mesh ecosystems. Our ecosystem enables connected warfare with disproportional impact by connecting every robot, human, and sensor in every domain, bringing together hundreds of thousands of end points across the globe. We are the substrate that provides the source of truth for time sensitive decisions, effectively transforming the way that militaries close kills chains and enable mission autonomy. The Mission Operations (MOPs) team is responsible for managing the execution, growth, and success of our customer accounts.
Job responsibilities
- Provide both virtual and on-site technical support and training to customers on their Anduril Voyager solutions in both tactical and non-tactical environments
- Provide technical support for Sales during customer meetings; evaluating existing customer solutions and recommend upgrades
- Ensure day-to-day operations of NOC and training technology infrastructure, including networks, servers, databases, are properly supported and maintained
- Provide assistance to customers remotely and on-site to resolve issues and feedback to appropriate departments
- Provide technical escalation support to Tier 1 staff to ensure continuous improvement within the technical staff and customer feedback and/or problems
- Assist in the maintenance of the test lab environment that is used to replicate customer issues to better understand problems and work towards resolutions.
- Provide prompt and accurate feedback to management that report system and customer issues
- Document knowledge in the form of knowledge technical papers
Job requirements
- Experience in program management and product deployment roles
- Exceptional interpersonal and stakeholder management skills
- Understanding of U.S. and allied military operations, doctrines, and multi-domain environments
- Experience translating and decomposing highly technical concepts into operational requirements and performance specifications
- Strong aptitude for problem solving in unstructured situations at the interface of hardware, software, and networking. Ability to drive challenging and vague technical problems to clarity and resolution
- Willing to travel as necessary (25-50%)
- Eligible to obtain and maintain an active U.S. security clearance
- Experience in Defense Technology Product/Program Management, Solutions Architect, or Customer Success type roles