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Zipline

Robot type
Drone
Location
South San FranciscoCaliforniaUSA
Job type
Product
Posted
Jul 11, 2026
Salary
$124,000–$186,000 a year
Full-time

New Product Introduction (NPI) Technical Program Manager

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Single-thread ownership of NPI launch readiness from early builds through phased rollout, production ramp, retrofit campaigns, and post-launch stabilization for aircraft and associated assemblies.
  • Define and hold the release-readiness gate criteria (design verification, manufacturing process capability, supplier capacity, service procedures, spares plan, and training) and make go/no-go launch recommendations to…
  • Create and maintain integrated launch plans that link engineering milestones, validation test plans, build schedules, supplier lead times, material readiness, field deployment windows, and phased rollout logistics…
  • Track and report schedule, cost, quality, and risk metrics weekly to stakeholders with clear escalation paths; measure success with targets such as >X% production yield, <Y% early field failure rate, and meeting…
  • Evaluate engineering changes for downstream impact across production, supply chain, service, fleet operations, and customers; recommend whether to proceed, delay, phase, retrofit, substitute, or redesign.
  • Maintain detailed issue-tracking for builds and releases (component failures, process inefficiencies, material shortages, quality escapes, test failures, serviceability gaps, and readiness blockers) and drive…
  • Make technical judgment calls on launch readiness, compatibility, retrofit strategy, risk buys, serviceability, and supply continuity based on product architecture, validation data, field risk, supplier lead times, and…
  • Perform compatibility analysis of part design changes to determine supersession, interchangeability, and service impact.

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