- Robot type
- Warehouse and Logistics
- Location
- San CarlosCaliforniaUSA
- Job type
- Customer Success
- Posted
- Aug 25, 2026
- Salary
- $120,000–$150,000 a year
Pre-Deployment Manager
Job description
Robust AI is a fast-growing, early-stage startup founded in 2019 by an unsurpassed team of veterans in robotics, AI, and business. We are a collaborative group with a wide range of backgrounds and perspectives, seeking talented individuals who are just as excited about robotics and AI as we are! Help us redefine the very foundation of robotics and build robots that are smart, collaborative, robust, safe, flexible, and genuinely autonomous.
Job responsibilities
- Own day-to-day planning and coordination for customer deployments and launch readiness
- Serve as the primary point of contact for customer deployment execution and communication
- Build and manage project plans, milestones, action trackers, risk logs, and deployment status updates
- Run kickoff meetings, weekly deployment meetings, readiness reviews, and go-live check-ins with customer and internal teams
- Coordinate customer readiness across operations, facilities, IT/networking, training, staffing, and workflow requirements
- Partner with Robot Technicians, Engineering, Product, Hardware, Sales, and Customer Success leadership to support successful launches
- Escalate risks and blockers quickly and ensure timely follow-up across cross-functional teams
- Support onsite launch execution and customer communication during critical deployment periods
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