Product Change Manager

Job description

Job responsibilities

• Own and administer ICON's Engineering Change Order (ECO) process end-to-end, from change request submission through approval, implementation, and closure.
• Define and maintain change control policies, workflows, and documentation standards; continuously improve the process to support ICON's pace of product development and field deployment.
• Facilitate the Change Control Board (CCB), coordinating cross-functional review and approval of proposed changes with stakeholders across Engineering, Supply Chain, Manufacturing, Quality, and Field Operations.
• Assess and document the impact of proposed changes on existing field units, production inventory, supplier tooling, and service procedures; classify changes by urgency and retrofit scope.
• Partner with Engineering teams to ensure ECOs are complete, accurate, and properly linked to affected BOMs, drawings, and documentation in ICON's PLM system.
• Coordinate with Supply Chain and Procurement to evaluate supplier and lead time impacts of hardware changes; ensure affected components are dispositioned and replacement parts are available prior to production cutover.
• Manage retrofit and field upgrade programs for approved changes affecting deployed Titan systems; work with Field Operations to plan and track execution.
• Maintain a complete and auditable change history for all released products, including change rationale, approval records, effectivity dates, and implementation status.

Job requirements

• 5+ years of experience in product change management, configuration management, or engineering program management in a hardware manufacturing environment.
• Demonstrated experience administering ECO/ECR processes and managing Change Control Boards in a structured product lifecycle environment.
• Ability to assess cross-functional impact of product changes across engineering, supply chain, manufacturing, and field operations.
• Exceptional organizational skills with the ability to manage a high volume of concurrent changes across multiple product lines and development stages.
• Clear and effective communicator with engineers, operations leaders, suppliers, and field teams.
• Comfortable operating in a fast-paced environment where product development velocity is high and change is constant.
• Experience in a high-growth, high-velocity product development and NPI environment.
• Bachelor's degree in Mechanical Engineering, Electrical Engineering, Industrial Engineering, or a related technical field.