Product Manager - Platform

Job description

Job responsibilities

• Define and ship the platform's core capabilities from first spec to customer hands, for builders who range from platform engineers to domain experts who have never written code
• Own product quality and user experience across the platform; success is measured by product quality customers feel
• Partner directly with platform engineering on the big architectural choices, and own the product side of multi-tenancy, scale, and reliability tradeoffs
• Work with forward-deployed engineers and design partners on what customers actually need, and join enterprise onboarding and security-review conversations

Job requirements

• Bachelors' degree or higher in a relevant field
• 3+ years of product management on a cloud or SaaS product shipped to external customers
• Owned a platform capability end to end, such as integrations, identity, permissions, or hosting
• Technical fluency to argue architecture tradeoffs with senior engineers and prototype with AI tools
• An understanding of the scale and reliability tradeoffs of multi-tenant products
• Enterprise exposure, such as security reviews and IT or admin requirements
• Product taste: cares how the product feels to the person using it, not only that it ships