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Zipline

Robot type
Drone
Location
South San FranciscoCaliforniaUSA
Job type
Commercial Operations
Posted
Aug 20, 2026
Salary
$200,000–$300,000 a year
Full-time

Program Manager - Growth & Profitability

Job description

Our customers include the world’s largest and most prominent healthcare systems, governments, retailers, restaurants and global businesses who rely on us to save lives, reduce emissions, increase economic opportunity, and provide delivery from point A to point B as fast as possible. The drone is only 15% of what we’ve built to enable seamless, reliable, global operations.

Our system strengthens supply chains, reduces congestion, and gives people time back. With more than 140 million commercial autonomous miles safely flown, Zipline is redefining access to healthcare, consumer products, and food across the globe.

We operate at a global scale and are looking for practical problem solvers who…

Job responsibilities

  • Set the program outcomes and tradeoffs. With the DRI, define a small set of measures linking growth, customer and partner adoption, capacity, service quality, utilization, unit economics, and margin.
  • Own cross-program integration. Translate priorities in both directions; and expose dependencies, resource conflicts, ownership gaps, and organizational barriers.
  • Serve as the DRI’s field deputy. Make day-to-day cross-functional calls within the delegated mandate, drive decisions to closure, and bring the DRI well-framed choices when their judgment or authority is required.
  • Lead at the seams. Drive outcomes no function can deliver alone and help define steady-state ownership and handoff timeliness
  • Create the program’s source of truth and communication system. Keep metrics, milestones, decisions, risks, and cross-team asks current;
  • Stay close to operating reality. Spend time with metro teams, operators, partners, and customers; test headquarters assumptions against field evidence and adapt the plan quickly.

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