Program Operations Manager

Job description

Job responsibilities

• Partner with Program Managers and cross-functional teams to improve the planning, tracking, and execution of complex product development programs
• Develop and maintain integrated program schedules, milestones, dependencies, and critical paths across multiple functional teams
• Drive consistent execution of key program processes including change management, resource planning, milestone tracking, risk management, and phase-gate readiness
• Coordinate cross-functional activities and follow up on actions, dependencies, and deliverables to ensure commitments are completed on time
• Support resource planning across programs by consolidating demand, identifying capacity gaps and conflicts, and providing clear visibility to program and functional leadership
• Support product and program change management by coordinating impact assessments, implementation plans, approvals, timing, and cross-functional communication
• Develop dashboards, reports, and KPIs that provide leadership with clear visibility into program health, schedule performance, resource needs, risks, and execution gaps
• Identify opportunities to simplify and standardize Program Management processes, tools, templates, and reporting across programs

Job requirements

• Bachelor's degree in Engineering, Business, Operations, or a related field
• 5+ years of experience in program management, project management, program operations, engineering operations, or a related role
• Experience supporting complex cross-functional hardware and/or software product development programs
• Strong project planning skills with experience managing schedules, milestones, dependencies, and critical paths
• Experience with resource planning, change management, risk management, or product development governance processes
• Strong analytical and problem-solving skills with the ability to organize complex information and turn it into actionable insights
• Demonstrated ability to drive execution across teams without direct authority
• Highly organized and detail-oriented with strong follow-through and a bias toward action