Resident Maintenance Site Manager

Job description

Job responsibilities

• Lead, coach, and develop a team of electro-mechanical technicians, maintenance supervisors, and support personnel.
• Establish clear performance expectations and provide ongoing feedback, coaching, and career development opportunities.
• Conduct performance evaluations and address employee relations matters, including corrective actions when necessary.
• Identify training needs through skills assessments and implement development plans to improve team capability.
• Manage maintenance planning, scheduling, and resource allocation to meet operational requirements.
• Serve as the primary site-level liaison between Dematic and the customer.
• Communicate operational performance, maintenance activities, and improvement initiatives to customer stakeholders.
• Manage and analyze Key Performance Indicators (KPIs), fault data, and maintenance metrics to identify performance trends and opportunities.

Job requirements

• Associate degree in a technical field, Engineering Technology, Industrial Maintenance, or a related discipline; equivalent experience may be considered.
• Strong knowledge of mechanical, electrical, controls, and automated material handling systems.
• Proven ability to lead teams, motivate employees, manage performance, and drive accountability.
• Experience analyzing equipment performance data and implementing corrective actions based on results.
• Strong troubleshooting and problem-solving skills with the ability to resolve complex operational issues.
• Excellent verbal, written, and presentation communication skills.
• Proficiency with Microsoft Office applications and maintenance management systems (CMMS).
• Experience managing maintenance operations in a highly automated distribution, fulfillment, manufacturing, or logistics environment.