Robotics Application Engineer (Physical AI)

Job description

Job requirements

• Serve as a technical leader and subject matter expert for physical AI and virtual commissioning applications, guiding customers, engineering teams, and sales on the effective use of FANUC products
• Identify and visit key, new, or competitor ASI and End User accounts in the region: build relationships with engineering and management by spending time training and strengthening customer skillset
• Provide both pre- and post-sales technical support, including application reviews, feasibility studies, simulations, demonstrations, customer presentations, troubleshooting, and application optimization
• Investigate and manage product and application issues by identifying root causes, evaluating corrective actions, and communicating clearly with cross-functional teams
• Develop new and emerging applications and market opportunities by researching use cases, validating solutions concepts, and performing proof-of-concept testing in collaboration with sales and product team
• Work with all customers to address issues associated with the setup and integration of both common and higher-end robot options
• Track and document any/all support requests providing detailed resolutions and appropriate customer information
• Identify opportunities to apply cutting-edge advancements in robotics and apply them to practical industrial problems