Robotics Field Engineer , RIVR

Job description

As a Robotics Field Engineer at Amazon RIVR, you will be the critical link between our advanced robotics technology and real-world deployment. You will serve as Tier 2 technical support, acting as the primary interface for other Amazon teams when complex issues arise in the field. This role is designed for a technical problem-solver who excels at Root Cause Analysis (RCA) and enjoys the challenge of debugging hardware and software in live environments. Beyond troubleshooting, you will play a strategic role in our development cycle by providing real-world operational insights to our QA teams, ensuring our test cases reflect the unpredictable nature of the field.

Job requirements

Experience in automating, deploying, and supporting infrastructure
Experience programming with at least one modern language such as Python, Ruby, Golang, Java, C++, C#, Rust
Experience in a Linux or Unix environment
BA/BS in Engineering (Robotics, Mechanical, Electrical), Computer Science, or a related technical field.
1+ years of experience (including internships, research, or project work) with robotics system components or electromechanical controls.
Familiarity with ROS2 or other robotics software frameworks.
Hands-on experience troubleshooting physical hardware, wiring, sensors, or electromechanical components.
Ability to review robot logs and system diagnostics to identify hardware, connectivity, or sensor errors.

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