Robotics Field Service Technician

Job description

Job responsibilities

• Execute scheduled preventive maintenance on robotic manufacturing cells following established checklists and procedures
• Perform directed corrective maintenance and repairs as assigned by engineering, dispatch, or senior technicians
• Respond to on-site service calls, follow structured troubleshooting steps, and escalate complex or unresolved issues to engineering
• Provide hands-on technical support to customer operators and maintenance teams
• Log service activity, asset updates, and spare part requirements in CMMS systems
• Follow assigned field schedules and coordinate day-to-day logistics with customers and internal stakeholders
• Monitor system performance using Formic dashboards and fleet tools, and report anomalies to engineering
• Document service work and follow-up actions with clarity and precision

Job requirements

• Experience working hands-on with 6-axis robot brands such as Fanuc, KUKA, Yaskawa, ABB, or Universal Robots (e.g. maintenance, troubleshooting, basic programming)
• Familiarity with palletizing, case packing, pick-and-place, or conveyor systems
• Experience in food, beverage, packaging, CPG, or other high-speed manufacturing environments
• Prior customer-facing field experience
• Spanish language proficiency