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Intuitive

Robot type
Surgical and Medical
Location
SunnyvaleCaliforniaUSA
Job type
Commercial Operations
Posted
Jun 25, 2026
Full-time

Salesforce CRM Analytics and Sales/Service Architect

Job description

We are seeking an experienced Salesforce Solutions Architect with strong expertise in Salesforce Sales Cloud, Service Cloud, and Salesforce CRM Analytics / Einstein Analytics. The ideal candidate will have proven experience architecting enterprise Salesforce solutions and leading the design and implementation of complex CRM Analytics dashboards and data-driven business insights.

This role requires a blend of functional business knowledge, technical architecture expertise, and advanced analytics capabilities to help transform sales, customer service, and operational reporting processes within a fast-paced enterprise environment.

The candidate should be capable of partnering with business…

Job responsibilities

  • Lead architecture, design, and implementation of Salesforce solutions across Sales Cloud, Service Cloud, and CRM Analytics.
  • Design scalable enterprise reporting and analytics solutions using Salesforce CRM Analytics / Einstein Analytics.
  • Partner with business stakeholders across sales, customer support, operations, customer success, and executive leadership teams to gather reporting and analytics requirements.
  • Architect and implement complex CRM Analytics dashboards, datasets, lenses, recipes, and dataflows.
  • Design KPI-driven executive dashboards for: Sales performance
  • Forecasting
  • Customer support operations
  • Field service metrics

Job requirements

  • Bachelor’s degree in Computer Science, Engineering, Information Systems, or related field.
  • 8+ years of Salesforce platform experience.
  • 4+ years of hands-on Salesforce CRM Analytics / Einstein Analytics experience.
  • Proven experience designing and implementing complex enterprise CRM Analytics dashboards and reporting solutions.
  • Strong expertise in: Salesforce Sales Cloud
  • Salesforce Service Cloud
  • CRM Analytics / Einstein Analytics
  • Dashboard and KPI design
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