Senior Technical Program Manager, ArsenalOS

Job description

Job responsibilities

• Own the execution framework for Forge Portal initiatives, translating ambiguous work into clear scope, plans, milestones, owners, dependencies, risks, and measurable outcomes.
• Coordinate the product managers, engineers, business analysts, subject matter experts, and functional partners across quality, supply chain, buyers, finance, and procurement — along with external stakeholders such as…
• Maintain a reliable, current view of the Portal's portfolio in a single system of record, prioritizing work against business need and keeping commitments visible.
• Identify risks and cross-system dependencies early, drive issues to resolution, and escalate decisions with clear context and recommended paths forward.
• Partner with engineering on integrations across the systems the Portal touches, sequencing work and data flows so they land cleanly.
• Translate technical activity into concise business-facing reporting that communicates delivery health, measurable impact, and prioritization trade-offs to leadership and stakeholders.
• Establish and run lightweight operating cadences for planning, status, risk review, decision-making, and launch readiness without adding unnecessary bureaucracy.
• Facilitate documentation and knowledge transfer so decisions, dependencies, and assumptions remain accessible and durable.

Job requirements

• 7+ years in technical program management, technical project management, systems delivery, or a closely related role.
• Demonstrated experience leading complex, cross-functional technical projects with responsibility for scope, milestones, dependencies, risks, stakeholder alignment, and outcomes.
• Technical fluency across enterprise systems such as ERP, WMS, MES, PLM, or QMS, with the ability to hold credible conversations about architecture, APIs, integrations, data flows, and delivery trade-offs.
• Proven ability to create structure and accountability in fast-moving, ambiguous environments while using lightweight practices that preserve team speed.
• Strong problem-solving and systems-thinking capabilities, with the ability to develop fact-based recommendations.
• Strong reporting instincts and excellent written and verbal communication, with the ability to translate technical work for business, technical, and executive audiences.
• Proficiency with project management tools and methodologies, including portfolio visibility, dependency tracking, risk management, and status reporting.
• You run your programs AI-led — you've replaced manual planning, tracking, reporting, or documentation work with AI-enabled workflows, and you use modern tooling to move faster than traditional program management allows.