Senior Technical Program Manager, Quality

Job description

Job responsibilities

• Build and own the mechanisms that connect incoming quality, in-process defects, root cause, and cost impact into a closed loop that drives decisions
• Own cost-of-quality trending, closed-loop resolution rate, and continuous improvement velocity measured in cost and cycle time
• Drive cross-team resolution across quality engineering, production, supply chain, and design when quality issues emerge
• Own schedule and financial performance of every quality-driven decision on the program
• Build KPIs that connect operational quality metrics to program-level cost, schedule, and delivery outcomes
• Drive qualification decisions with cost and schedule data, ensuring quality gates accelerate production rather than bottleneck it
• Leverage quantitative models (statistical process control, classification, causal analysis, predictive defect modeling) to identify patterns before they become systemic
• Prepare technical documentation, analysis reports, and briefings for internal teams, customers, and government stakeholders

Job requirements

• 5+ years in technical program management, quality engineering, or quality systems roles in complex hardware production environments
• Demonstrated ability to build quality systems and cost-of-quality frameworks from scratch, not just maintain existing ones
• Experience driving cross-functional resolution of quality issues spanning engineering, production, and supply chain
• Technical depth in manufacturing processes sufficient to challenge root cause analysis and validate corrective actions
• Experience interfacing with government quality oversight (DCMA or equivalent)
• Comfortable building or interpreting quantitative models to inform quality and cost decisions
• Familiar with version control, scripting, scalable workflows, and reproducible analysis practices
• Eligible to obtain and maintain an active U.S. Secret security clearance