Senior Technical Writer

Job description

Job responsibilities

• Create, edit, and maintain a wide range of technical documentation, including installation manuals, standard operating procedures, maintenance guides, training materials, and troubleshooting knowledge base content
• Incorporate technical illustrations, diagrams, and photographs into documentation
• Initiate and manage conversations across functional groups to ensure critical information is captured and easily discoverable
• Review and edit technical content for accuracy, consistency, and readability
• Organize and facilitate the development of Work Instructions for our manufacturing team, as well as Repair and Maintenance Instructions for our field service team
• Maintain documentation throughout product lifecycles and update as systems evolve
• Understand the safety implications of process documentation

Job requirements

• 5+ years of technical writing experience working with multidisciplinary hardware or robotics teams, preferably with a background in engineering, technician, or support
• Experience with electrical and mechanical systems, including understanding and incorporating features of CAD drawings, electrical schematics, and other technical assets into clear, written instructional material
• Ability to maintain an organized, detail-oriented WI, SOP, DOP while balancing multiple documentation projects simultaneously
• Familiarity with industry-standard authoring and publishing tools, such as content management systems (e.g. Confluence, Notion) and illustration tools (e.g.
• Familiarity with Markdown/HTML/XML languages used as documentation-as-code publishing (MKDocs, Sphinx) is a plus
• Familiarity with project management tools (e.g. Linear, Jira) and version control workflows (e.g. Git, GitHub)