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Saronic

Robot type
Marine and Space · Defense
Location
AustinTexasUSA
Job type
Software
Posted
Aug 21, 2026
Full-time

ServiceNow Developer

Job description

This is a platform ownership role. You should think in terms of process efficiency, data integrity, and user adoption — not just ticket resolution. You will own the deployment of solutions and modules from end-to-end: from scoping and design through development, testing, and continuous improvement in production

Saronic Technologies is a leader in revolutionizing autonomy at sea, dedicated to developing state-of-the-art solutions that enhance maritime operations through autonomous and intelligent platforms.

Job responsibilities

  • Serve as the primary developer and administrator for the ServiceNow platform across the enterprise environment
  • Develop and maintain Business Rules, Client Scripts, Script Includes, UI Policies, UI Actions, and ACLs
  • Build and manage Flow Designer flows, Subflows, and Actions to automate IT and business processes
  • Administer Update Sets and manage change promotion across Dev, Test, and Production environments
  • Design and deploy IntegrationHub spokes and spoke actions to automate workflows with enterprise identity, patch management, and monitoring platforms/tools
  • Build and maintain REST/SOAP integrations with internal systems and third-party tools
  • Configure and mature the Change Management module including change models, approval workflows, CAB automation, and risk assessment policies
  • Mature and maintain the CMDB including Discovery schedules, normalization rules, CI relationships, and data reconciliation

Job requirements

  • 3+ years of hands-on ServiceNow development and administration experience
  • Proficiency in JavaScript, Glide APIs, and server-side and client-side scripting within ServiceNow
  • Demonstrated experience with ITSM modules: Incident, Problem, Change, Request, and Service Catalog
  • Demonstrated experience deploying ITOM modules: Discovery, CMDB, MID Server, and Service Mapping
  • Experience configuring Hardware Asset Management or IT Asset Management modules
  • Practical experience building automations using Flow Designer or Workflow Editor
  • Familiarity with REST/SOAP integration concepts and ServiceNow integration patterns
  • Strong understanding of ITIL processes and how they map to ServiceNow functionality
Apply on Saronic websiteSave

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