Shift Supervisor - Day Shift

Job description

Job responsibilities

• Manage end-to-end shift operations for Vehicle Operators and Fleet Specialists, partnering with Dispatch to assign work, execute testing missions, complete commercial runs, and meet Waabi and customer KPIs.
• Lead, coach, and develop a team of Vehicle Operators, including performance, development, scheduling and time off requests, and corrective action.
• Uphold Waabi safety and compliance standards in the terminal and in the field, and enforce accuracy on tractor and trailer pre-trip inspections, post-trip Driver Vehicle Inspection Reports, and Enhanced Inspection…
• Evaluate crew performance through direct observation, remote monitoring, ride-alongs, and safety event review, and deliver real-time coaching and corrective action.
• Actively manage crew fatigue — enforce rest and meal periods, adjust assignments when someone is not fit for duty, and escalate patterns before they become incidents.
• Own personnel-to-vehicle assignments in partnership with Dispatch and the Vehicle Operations and Test Operations Leads, accounting for platform qualification, certification tier, and Hours of Service.
• Own the shift-to-shift handoff so open issues, truck status, and unfinished work carry forward cleanly.
• Serve as the on-site escalation point for in-field and terminal issues, initiate incident response, and escalate Priority and Critical events alongside Dispatch.