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Bright Machines

Robot type
Industrial Automation
Location
FlorenceKentuckyUSA
Job type
Manufacturing
Posted
Apr 4, 2026
Full-time

Site Automation Engineer - Night Shift

Job description

The only way to ignite change is to build the best team. At Bright Machines®, we’re innovators and experts in our craft who have joined together to manufacture the AI and data center infrastructure at the edge. We believe unifying software, intelligent automation, and data is the answer to delivering quality and flexibility at scale. We deliver products to meet the demands of today while continuously investing in our Bright Factory model to take advantage of what comes next.

Working with us means you’ll have the opportunity to make lasting, impactful changes for our company and our customers.

Job responsibilities

  • You will be responsible for multiple robotic assembly systems deployed to a major tech customer
  • You will be interacting with customer and customer manufacturing partner about performance of our equipment
  • You will be collecting customer feedback and sharing it within our organization as part of continuous improvement process and product roadmap development
  • You will be the primary interface between a team of remote technical experts and those on the line which includes field service engineers and customer production leads
  • Use your troubleshooting skills, live data, diagnostic tools, and customer feedback to assess hardware and software anomalies and determine corrective actions
  • Maintain status reports at various levels of detail and synthesis
  • Educate and train customers on device operation, maintenance, troubleshooting and repair
  • Provide excellent customer service, actively listen to customer concerns, and address issues
Apply on Bright Machines websiteSave

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