Site Reliability Engineer 2 - Production Engineering

Job description

Job responsibilities

• Build and improve monitoring, observability, and alerting systems to detect reliability issues early and make them easier to diagnose across the Lattice platform
• Participate in on-call rotations, triage production incidents, and coordinate response and escalation with the teams that own affected services
• Contribute to blameless postmortems and work with owning teams to turn incident learnings into systemic improvements
• Build and maintain shared reliability tooling and automation that reduce toil, surface risks, and help teams make safer changes
• Partner with service owners to identify Kubernetes patch and version risks, develop maintenance plans, and track owner-led updates to completion
• Help service teams define and track Service Level Objectives (SLOs) and error budgets to balance feature velocity with reliability
• Partner with software engineering teams on reliability patterns such as graceful degradation and circuit breakers
• Contribute to capacity planning and performance testing with owning teams to help systems handle growth and peak operational demands

Job requirements

• 2-4 years of engineering experience, including 2+ years in SRE, production operations, or infrastructure engineering
• Bachelor's degree in Computer Science, Engineering, or equivalent practical experience
• Hands-on experience troubleshooting Kubernetes in production, with an understanding of version lifecycles, patching, and ongoing operational risks
• Strong programming skills in one or more languages such as Go, Python, Rust, or Java, with the ability to build production-grade tooling
• Experience building and using observability tooling for metrics, logging, and tracing, such as Prometheus, Grafana, Datadog, or equivalent
• Hands-on experience with cloud platforms (AWS, Azure, or GCP) and infrastructure as code practices, preferably Terraform
• Ability to troubleshoot distributed systems issues across multiple layers of the stack and work with owning teams on durable fixes
• Strong incident management and communication skills