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Johnson & Johnson MedTech

Robot type
Surgical and Medical
Location
Santa ClaraCaliforniaUSA
Job type
Business Operations
Posted
Sep 20, 2026
Salary
$109,000–$153,748 a year
Full-time

Sr. Analyst Deliver Excellence/Surgical Robotics-OTTAVA

Job description

As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.

Johnson & Johnson RAD (Robotics and Digital) is seeking for a Sr. Analyst Deliver Excellence– OTTAVA, for our Santa Clara, Location.

Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments.

Are you passionate about improving and expanding the possibilities of surgery? Ready to join a team…

Job responsibilities

  • Support the execution of strategic projects across MFG and Deliver landscape
  • Contribute to core areas of responsibilities in the Deliver/ Logistics function both from an operational perspective
  • Assist in developing and implementing operational standards, protocols, and processes to optimize efficiency and customer satisfaction for future commercial launch activities
  • Support on-site Deliver field activities related to all future installations and de-installations, in coordination with Service.
  • Collaborate with Global Deliver RAD team and affiliates to support implementation and launch activities.
  • Actively manage risks, issues, and follow up actions during project planning meetings

Job requirements

  • Support development of KPI’s and customer experience metrics across Deliver activities
  • Analyze distribution network and overall capacity; identify areas of opportunity to improve service levels
  • Support collection and analysis of voice of customer, both internally and externally, to inform solutions and implementation plans
  • Coordinate execution of Deliver dashboards for weekly, monthly and quarterly performance tracking
  • University Bachelor’s degree or equivalent 3-5 years related experience
  • Experience or exposure to Deliver Operations (Warehousing/ Distribution, Transportation, Customer Service, Distribution Network Analysis)
  • Experience across at least two other supply chain functional areas is (Plan, MAKE, or Source)
  • Experience or exposure to at least one additional supply chain functional area (Plan, Make, or Source)

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