Sr. Staff Lead Site Reliability Engineer (R5803)

Job description

Job responsibilities

• Define and implement SLIs, SLOs, and other measures of service reliability
• Build and improve monitoring, alerting, logging, and tracing for infrastructure and platform services
• Lead technical response to complex incidents and drive root-cause analysis through resolution
• Identify recurring failure modes and work with engineering teams to eliminate them
• Improve system resilience through automation, testing, capacity planning, and failure recovery
• Develop tooling and automation that reduces manual operational work
• Partner with product and platform teams to incorporate reliability requirements into system design
• Establish incident response practices that improve detection, diagnosis, communication, and recovery

Job requirements

• 7+ years of experience in SRE, software engineering, infrastructure engineering, or related fields
• Experience operating production services with defined availability and reliability requirements
• Experience implementing SLIs, SLOs, monitoring, alerting, and incident response practices
• Experience designing and operating infrastructure in AWS or another major cloud environment
• Experience with infrastructure-as-code and automated infrastructure provisioning
• Experience supporting containerized applications and distributed systems
• Experience developing operational tooling or automation using Python, Go, or a similar language
• Ability to diagnose complex failures across applications, infrastructure, networking, and dependent services