Sr. Supervisor, Facilities Operations, U.S. Central (R6095)

Job description

Job responsibilities

• Directly supervise, coach, and develop Facilities Coordinators assigned to the region.
• Set priorities, clarify ownership, delegate work, and establish consistent expectations for service, responsiveness, documentation, and follow-through.
• Conduct regular team meetings, one-on-ones, performance feedback, development planning, and workload reviews in partnership with People Experience.
• Build cross-site coverage plans, balance workload, and maintain continuity during absences, business events, incidents, and periods of rapid growth.
• Create a culture of ownership, proactive communication, customer service, safety, and continuous improvement.
• Identify skill, capacity, and succession needs and elevate them through the applicable Facilities Operations leader.
• Lead day-to-day Facilities Operations across offices, engineering spaces, manufacturing environments, laboratories, hangars, warehouses, and secure or classified areas, as applicable.
• Maintain safe, professional, operationally ready workplaces that support employee productivity and business continuity.

Job requirements

• Bachelor's degree in facilities, business, operations, engineering, construction, communications, or a related field, or an equivalent combination of education and relevant experience.
• 3+ years of progressive experience across facilities, workplace, office operations, property operations, project coordination, vendor management, or a closely related operating function.
• Demonstrated leadership of people, projects, vendors, or cross-functional teams through direct supervision, work direction, training, mentoring, project leadership, meeting leadership, or comparable responsibility.
• Experience supporting multiple sites, a complex campus, or multiple concurrent operational workstreams with competing priorities.
• Demonstrated ability to plan and deliver workplace improvements, moves, service rollouts, minor facility projects, or related operational initiatives.
• Experience coordinating vendors or contractors and managing scopes, schedules, service expectations, purchase orders, invoices, or budget documentation.
• Working knowledge of facility operations and commercial building services, with the ability to learn and apply requirements involving HVAC, electrical, plumbing, fire and life safety, access control, and other building…
• Strong written and verbal communication skills, sound judgment, and the ability to work effectively with employees, technical partners, vendors, and senior site stakeholders.