Staff Operations Program Manager

Job description

Job responsibilities

• Lead an Operations Core Team: Align members and stakeholders to common program goals, ensuring team members feel heard, supported, and held accountable to expectations.
• Strategic Planning: Create and manage resource-loaded schedules, facilitating gap closure and steering resources toward commitments.
• NPI Program Build Execution & Oversight: Create and maintain build plans for NPI phases and spend time on the production floor (whether insourced or outsourced) to understand challenges, drive action, and resolve…
• Project Risk & Change Management: Proactively identify and resolve internal blockers and risks, while managing the implementation of change management within Operations.
• Decision Making: Make critical decisions on priority and reset expectations or approaches when needed to keep the program on track.
• Communication & Reporting: Synthesize performance, lessons learned, and highlights into debrief artifacts; effectively escalate risks to leadership and communicate across stakeholder teams.
• Process Improvement: Resolve problems by leaving behind permanent mechanisms and tools so that the same issues are not encountered in future phases or programs.