- Robot type
- Autonomous Vehicle
- Location
- Mountain ViewCaliforniaUSA
- Job type
- Software
- Posted
- Aug 14, 2026
- Salary
- $190,000–$234,000 a year
Staff Software Quality Safety Operations Specialist
Job description
The Software Quality Operations (SWQOps) team is at the heart of ensuring the safety, reliability, and quality of the Waymo Driver. Our mission is to build an adaptable and scalable operation, increasingly powered by AI, to deliver the crucial insights necessary to confidently deploy and grow Waymo's autonomous vehicle service.
Waymo is an autonomous driving technology company with the mission to be the world's most trusted driver. Since its start as the Google Self-Driving Car Project in 2009, Waymo has focused on building the Waymo Driver—The World's Most Experienced Driver™—to improve access to mobility while saving thousands of lives now lost to traffic crashes.
Job responsibilities
- Drive the strategy and technical implementation of decomposing complex safety triage workflows. Develop and apply advanced operational and ML techniques to enable automation, ensuring scalability as mileage and…
- Serve as the subject matter expert for human-in-the-loop ML systems in the safety problem space. Define and refine requirements for generating high-quality, dense, and broad human feedback to optimize ML models…
- Partner with Engineering to design, test, and deploy cutting-edge Machine Learning (ML) and Generative AI (Gen-AI) models and tools to drive step-change improvements in issue discovery & detection, triage efficiency,…
- Leverage AI-powered insights and traditional triage signals to proactively identify emerging on-road issue trends, new risk scenarios, and edge cases.
- Serve as the key link between AI/ML development and operational execution. Author and drive the adoption of foundational technical policies and standards, strategic roadmaps, and process blueprints that enable the…
- Advise senior stakeholders on the long-term technical strategy and operational capabilities of the organization, serving as a trusted partner for critical decisions.
Job requirements
- BS/BA degree or 7+ years of relevant work experience in AV Software Quality Operations / ML Operations
- Proven ability to manage complex, technical projects and experience working across technical partners (Product, Engineering, Data Science, Systems Engineering) to drive outcomes.
- Increased competency in supporting all phases of the machine learning development lifecycle, from data preparation and training to validation, deployment, and continuous monitoring.
- Experience with ML testing and validation, including dataset quality assurance, bias detection, edge-case scenario testing, and performance evaluation using statistical metrics.
- Ability to quickly learn and implement new concepts and utilize proprietary tools. Strong understanding of driving rules and regulations.
- A proven ability to work in a fast-paced, high-stress environment while maintaining good judgment
- Excellent communication and interpersonal skills to effectively collaborate with a wide range of individuals in a diverse and dynamic work environment.
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