Strategic Account Manager

Job description

Job responsibilities

• Spend significant time in the field with customers, supporting live demos, pilots, and on-site deployments of Agtonomy’s solutions.
• Act as the primary customer-facing representative during trials, capturing feedback on usability, performance, and operational fit.
• Build trusted relationships with farmers, growers, and enterprise operators by understanding their workflows, pain points, and success metrics.
• Partner closely with Field Operations to coordinate demos, troubleshoot issues, and ensure a strong customer experience.
• Translate field learnings into clear, actionable insights for Product, Engineering, and Sales leadership.
• Own follow-up conversations post-demo to progress opportunities toward commercial agreements.
• Manage a portfolio of strategic accounts, driving revenue through pilots, expansions, and long-term customer adoption.
• Maintain detailed notes, feedback, and opportunity tracking in HubSpot and Google Suites.