Strategy & Operations Manager, Public Relations

Job description

Job responsibilities

• Drive Communications Operations: Establish and manage scalable processes for the Communications team, including media routing, resource management, and maintaining up-to-date team toolkits.
• Support High-Impact Events: Support PR team on end-to-end execution of press events and demonstrations, ensuring seamless coordination between cross-functional partners.
• Manage External Partner Relationships: Oversee agency and vendor selection process, budgeting and relationships to ensure high-quality delivery.
• Champion Data & Reporting: Identify the team’s evolving data needs and implement the right tools and frameworks to provide ongoing, actionable insights into communications impact and reach.
• Prepare Spokespeople: Help lead spokesperson training and briefing preparation for executives and subject matter experts to ensure message consistency.
• Partner Cross-Functionally: Collaborate with product, engineering, and policy teams to ensure communications strategies are integrated and support broader business objectives.

Job requirements

• 10+ years of experience in communications or public relations, ideally at a high-growth or technology company.
• Proven track record in media relations, event management, and working directly with event organizers.
• Experience developing and executing communications strategies across product, business, and rapid-response scenarios.
• Exceptional writing and storytelling skills with a sharp eye for detail and tone.
• Ability to thrive in a fast-paced environment, managing multiple complex projects independently while maintaining a high bar for excellence.
• A strategic and resourceful mindset, with the proven ability to transition between high-level planning and tactical execution.